Refund policy

Because our products are made through Print on Demand, we do not currently accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

Each item is printed specifically for your order, so we are unable to restock returned products in the same way a traditional store might.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, broken, or incorrect, please contact us. We will be glad to review the issue and offer a suitable solution, such as a replacement, exchange, or refund.

Please contact us within 7 days of delivery and include:

your order number
a brief description of the issue
clear photos of the damaged, defective, or incorrect item
photos of the packaging, if relevant

Refunds or Replacements

If the issue is confirmed, we may offer a refund, replacement, or exchange depending on the situation and product availability.

Refunds are usually sent back to the original payment method. Please note that your bank or payment provider may take additional time to process the refund.

Non-Returnable Items

Because our items are printed on demand, we do not accept returns for:

change of mind
incorrect product choice
incorrect size or colour selected by the customer
minor colour differences between screen display and printed product
delays caused by the shipping carrier
incorrect or incomplete shipping addresses provided at checkout

Our Promise

We are a small shop, and we want customers to feel cared for. If something is genuinely wrong with your order, please contact us. We will do our best to make it right.