FAQ

Where is I Am My Guide based?

I Am My Guide is based in Toronto, Canada.

What kind of products do you sell?

We sell spiritually inspired illustrated products such as tshirts, notebooks, journals, pins and other printed items.

What themes do your designs include?

Our collections are inspired by angels, archangels, dragons, Orishas, nature spirit guides, Lemurian themes, sacred geometry, radiesthesia symbols, and other esoteric and spiritual traditions, such as the Sisterhood of the Rose, the Great White Brotherhood and the Galactic Federation of Light.

How are your illustrations created?

Each illustration begins with a concept created by our designer. AI tools are used as part of the image-making process, followed by hands-on editing, refinement, and adjustment through professional design software and human creative direction.

Are your products handmade?

The artwork is created by us, but the physical products are produced through Print on Demand partners. This means the item is printed after your order is placed.

Do you own the factories that make the products?

No. We do not own the factories or production facilities. We create the artwork and work with production partners who print and ship the items.

What does Print on Demand mean?

Print on Demand means that products are made only after an order is placed. This helps reduce unnecessary waste and allows us to offer more designs without keeping large amounts of inventory.

Why can shipping costs sometimes be higher?

Because our products are made through Print on Demand, different items in the same order may be produced by different production partners or facilities. This means your order may sometimes be shipped in more than one package, with each item shipping separately from the facility where it was made.

When this happens, shipping costs can be higher because separate shipping fees may apply to different items or packages. Shipping costs vary depending on the products in your order, where they are produced, and the delivery destination.

Will all items in my order arrive together?

Not necessarily. If your order contains products made by different production partners or facilities, the items may be shipped separately and arrive at different times. You will receive tracking information as it becomes available for each shipment.

Will the colors look exactly the same as they do on my screen?

Not always. We do our best to represent our artwork as accurately as possible, but exact color matching cannot be guaranteed.

Because our products are produced by different Print on Demand partners and facilities, printing equipment, inks, colour calibration, printing methods, and product materials may vary from one facility or product to another. As a result, colors may appear slightly lighter, darker, warmer, cooler, more or less saturated, or otherwise different from the images shown on our website.

Your screen or device settings can also affect how colors appear digitally. These variations are a normal part of the printing process and do not necessarily indicate a defect.

Do you accept returns?

We do not currently accept returns for change of mind because our products are printed specifically for each order.

However, if your item arrives damaged, defective, broken, or incorrect, please contact us. We will review the issue and may offer a replacement, exchange, or refund.

What should I do if my order arrives damaged?

Please email us within 7 days of delivery with your order number, a description of the issue, and clear photos of the damaged item and packaging.

Can I cancel or change my order?

Because orders are sent to production shortly after they are placed, we may not be able to cancel or change an order once it has been submitted. Please contact us as soon as possible, and we will do our best to help.